Course curriculum

    1. Redefining Excellence: Transforming Patient Communication

      FREE PREVIEW

    2. Meet Trish & Sheena

      FREE PREVIEW

    3. The Why: Complications of Inefficient Patient Communication

    4. The What: Key Areas

    1. Do You Have the Basics?

    2. Single Biggest Problem .......

    3. Two Words..........

    4. The Most Important Thing.......

    5. What Life Would be Like

    1. Are You Confident?

    2. Positive Framing

    3. How's Your Body Language?

    4. Keep it Real!

    5. Cheat Sheet!

    6. Misunderstood?

    7. Actions Speak Louder Than Words!

    8. Self-Reflect

    9. Are You Prepared?

    10. Life With Confident Communication

    1. Show Your Patient!

    2. The Consult Room

    3. You are the Oracle of Knowledge to Your Patients

    4. Life With Visual Aids

    1. Are you Empathetic?

    2. What is Empathy?

    3. Are you Listening?

    4. Active Listening

    5. Empathy Language

    6. Life With Empathy in Patient Communication

    1. Patient Engagement

    2. What Should You Know

    3. Techniques

    4. Why Should We?

    5. Life With Interactive Patient Education

About this course

  • $49.99
  • 42 lessons
  • 1 hour of video content

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